Four Simple Steps to Process Improvement

Step 1 – Document the process and assign process attributes to process flow diagram (PFD).

Step 2 - Capture, import and automatically link process data (both standard and custom) to PFD.

Step 3 – Run Process Analysis Report (PAR)

Step 4 - View analysis results, identify improvement opportunities and improve the process.

ProcessView automatically deconstructs PFDs into individual workflows and presents them based on probability of occurrence

Individual workflows can be exported to LeanView to a create Value Stream Map and apply Lean metrics

Once in LeanView, improvement opportunities can be captured and converted into improvement plans in Microsoft Project

If you can draw a flowchart with Visio and enter estimates for the time it takes to perform tasks, list the resources that do the work and enter the associated costs… then ProcessView gives you a powerful new set of capabilities to answer essential questions about your procedural and transactional processes:

§         How much work is involved?

§         How much time is required for each resource that is required?

§         How much does it cost on average to perform the process?

§         How much time will it take to complete the process with a given set of characteristics?

§         How often do we do it right the first time?

§         How much time are we spending on non value-added tasks?

§         How do decision points and rework loops affect workflow through the process?

§         What impact will an increase or decrease in customer demand have on the process?

§         What happens to cost and staffing if the mix of transactions to be processed changes?

Starting with a basic Visio flowchart of a procedure or transactional process, with ProcessView you can…

§         Standardize data capture and analysis processes.

§         Easily add process attributes to existing/new process flow diagrams (PFD).

§         Automatically convert raw process and financial data into business intelligence in Excel.

§         Automatically calculate key operational and financial metrics for each process state i.e., baseline, current, future, ideal.

§         Perform ‘what-if’ analysis to determine the impact of proposed process changes prior to implementation.

§         Validate and cost justify existing or proposed staffing, budgets and IT projects.

§         Focus and accelerate continuous improvement activities by actively tracking and reporting on the performance of your processes.

All this and much more!

Product Highlights

Drive continuous improvement at the departmental level

§         Automatically identify all the workflow paths through the flowchart and their relative likelihood of occurrence

§         Create training documentation and test scenarios for your procedures and business processes

§         Plan staffing requirements

§         Analyze best case, average and worst case time and cost for the overall process

§         Document functional flows and ‘Use Cases’ for IT projects

§         Assign custom measures to analyze special characteristics such as the time and costs associated with exception handling, rework, missing information or meeting regulatory requirements

§         Document processes, develop audit plans and assess relative risks for Sarbanes-Oxley compliance

§         Analyze your process in terms of Value-Added and Non-Value-Added activities to identify wasted effort in order to make the process “lean”

Communicate information clearly and collaborate more effectively

§         Simplify end-user training using probability-based work flows and links to procedural documentation

§         Focus continuous improvement efforts on processes that will deliver the highest Return-On-Investment

§         Validate projected savings by performing quick audits on re-designed or new processes

§         Collaborate and share ProcessView™ diagrams from within the Microsoft® Visio interface using Document Workspaces that reside on Windows SharePoint™ Services sites (requires Microsoft Windows Server 2003)

§         Maintain up-to-date performance data on current-state processes using Visio 2007’s new data linking and refreshing tools (requires Microsoft Visio 2007 Professional)

§         Populate management dashboards with SolutionXML and Visio XML output from ProcessView™ (requires Microsoft Office Business Scorecard Manager)

Types of Processes Supported by ProcessView

§         All types of procedural processes

§         All types of transactional processes

§         Any industry